Manage your Workspace
The Workspace Settings page is the home for everything that describes the workspace itself: its name, its identifier, who to contact about it. It is also the launchpad for creating additional workspaces and switching between them.
This page is reachable by Admin users from the Administration tab → Workspace Settings.
What lives here
| Setting | What it controls | Editable |
|---|---|---|
| Workspace ID | The short technical identifier embedded in URLs, webhook addresses, and exports. | No — chosen once at creation. |
| Display name | What users see in the workspace switcher and the page title. | Yes. |
| Contact e-mail | Address used for license notifications and as the default support contact. | Yes. |
Editing display name or contact e-mail
- Open Administration → Workspace Settings.
- Edit the value in the field.
- Click Save.
The change takes effect immediately. The workspace ID, however, is fixed for the lifetime of the workspace.
Why the workspace ID cannot change
The ID is woven into several places that would break if it changed:
- Webhook URLs that external systems may have stored.
- Job and memory paths on the AI Kit server's filesystem.
- Exported automation files that reference the workspace.
If the ID really must change, the supported route is: create a new workspace with the desired ID, export automations from the old one, import them into the new one, redirect webhooks, and retire the old workspace. Not difficult, but deliberate.
Multiple workspaces
A single AI Kit installation can host many workspaces, subject to the Workspaces quota in your license (see Licensing). Each workspace is fully isolated — its own users, models, knowledges, automations, jobs.
Reasons to use multiple workspaces:
- Departmental separation. Each business unit owns its own automations and data.
- Customer separation. Agencies and consultancies often run one workspace per client.
- Production vs. staging. Some teams use one workspace for live automations and another for testing.
Creating a new workspace
If your role allows it, the top-of-screen workspace picker has a New workspace option. The flow is the same as the very first workspace you created at setup time: pick an ID, a display name, a contact e-mail, save.
Switching workspaces
Click the current workspace name in the top toolbar. A dropdown lists every workspace you belong to. Pick one to switch.
📷 SCREENSHOT: The workspace dropdown open, showing three workspaces with the currently active one highlighted.
Each user can belong to many workspaces with potentially different roles in each.
Recommendations
- ✅ Keep the display name short and unique. People glance at the workspace switcher many times a day.
- ✅ Use a monitored contact e-mail. License notifications and important system messages go there.
- ✅ When you create a new workspace, decide deliberately whether to invite the same admin team or different admins.
- ⚠️ Workspaces share the same physical AI Kit installation. If the server is down, all workspaces are down.
- ❌ Do not use the workspace ID for sensitive information. It appears in URLs and is visible to anyone who can log in.
What to do next
- Manage Users — invite people into the workspace.
- Licensing — quotas and license management.